Award Winning Home Health in Patient Satisfaction

Bear Lake Memorial Hospital’s Home Health earns 2018 SHPBestTM “Premier Performer” Patient Satisfaction Award 

 Montpelier, IDBear Lake Memorial Hospital’s Home Health has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2018 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients. The 2018 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.

 “Our home health team is dedicated to providing the best environment for employees and patients to promote healing at home,” says Home Health Director Shauna Dawes, “and this recognition validates the level of care and compassion we offer.  Our team couldn’t be more proud to represent Bear Lake Memorial Hospital in leading satisfaction through Home Health services.”

Read more about the SHPBest awards program, including methodology and award recipient lists at


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